Have a burning question?
Our team wants to excercise absolutely transparency to our customers. If you don't find your
answer here, start a live chat with our support team.
- What's a credit?
- One generation, explanation, mutation, translation, etc. is worth one credit. At the
moment, we only offer a single plan: Unlimited, which offers unlimited credits for every
product in our suite. Credit quotas only affect users on legacy plans and during the
free trial period.
- What if I am not satisfied with my purchase?
- Within 7 days of your initial purchase, we offer our customers a full refund - no
questions asked. Simply send us an email at firstname.lastname@example.org and our team will be happy to assist.
- How does the product work?
- Our software takes advantage of cutting-edge machine learning models to deliver our
product. In other words, Neural Formula understands a seemingly infinite number of
intents, so you can get the results you need.
- How do you compare to your competitors?
- We're the most cost effective platform on the market. Furthermore, we don't collect
consumer data, run analytics, or use any other form of tracking. We're committed to
- How can I learn to use Neural Formula effectively?
- Our blog has a myriad of articles
and video resources that can help your team on-board with Neural Formula as fast as possible.
If there's something you think we could improve on, let us know by connecting with us on